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References
Generating improved performance and measurable results with our clients has taken place across a diverse range of sectors and organisations. Here is a sample of testimonials from our clients, to give you some sense of what working with Anpro may be like.
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From medium-sized, family-owned engineering companies to multinational FMCG giants, from state-owned infrastructure management organisations to innovation-led service businesses, the variety and complexity of these environments all presented a unique challenge to delivering successful change projects.
The recurrent theme is clear, clients recognise that Anpro operates a "partnership approach" and has a culture based on delivering value.
Apart from these testimonials, we have numerous case histories, which can further explain how an Anpro project might add value to your
organisation.
If you would like to know more about these testimonials or case histories, please
contact us.
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Customer Service Levels Transformed
The period prior to engaging Anpro was filled with frustration at all levels in our organisation. We were struggling to break the vicious cycle we found ourselves in, with poor delivery service to customers and low productivity. However hard we tried, we just couldn't break out of it.
The Anpro project has helped us to focus and organise our work at all levels in the company. This has also made our decision processes more logical and professional. Areas of competence and responsibility are much more clearly defined today and people can see where we are heading.
We have improved the quality of information we use and measuring, following up and giving feedback are now a natural part of our daily routines. Of course, we had numerous performance indicators before the project started, but these were used extensively to "explain" variances to management, rather than to drive constructive corrective action in the factory.
A key factor in the success we have enjoyed in the project is the down-to-earth style of the ANPRO team. This has meant that we have been able to utilise the consultants' know-how and additional capacity whilst keeping it "our project" and not a consultancy job.
Only eight months after the project started our delivery service had already been transformed to being one of the best in our market sector and our efficiency was up by 15%. The project has clearly had a substantial positive impact on the bottom-line and has significantly increased the value of the company.
Financial Director
International Commercial Lighting Group
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Performance Turnaround
Today we have become a totally new company, yet have done so while retaining the good things from the past. It may seem astonishing that we have improved productivity by 35%, then 65%, and now 88% in just 7 months, 18 months and 27 months respectively. But more than this, our work with Anpro has resulted in a shared view of our vision, goals and challenges - shared between management and workers. We no longer talk about opportunities for improvement - we just set our goals together and achieve them. I am absolutely convinced that this positive trend will be sustained in the years ahead."
CEO
Aluminium and Plastics Packaging Group
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Productivity enhancement - manufacturing and distribution
After a mid-project 'crisis point', our partnership with Anpro was strengthened and my management team has since succeeded in driving millions of pounds of cost out of our cost base, at the same time as volumes and customer service levels have increased.
By continually measuring the value-added aspect of the Anpro type of consultancy 'partnership approach' in a performance management system, we can clearly see where Anpro have 'made a difference'. We have achieved the project targets we set out to achieve and face the future with a much more robust business system.
CEO
International FMCG Group
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Time to market, working capital and lead times reduced
People across the business now have a better appreciation of "cause and effect" and the connectedness between different results drivers. This has led to impressive results in reaching our project objectives:
· Stock turnover rates have doubled
· Lead times in production have been reduced by 40-50%
· Working capital this financial year is at target.
Finally, I would like therefore to thank Anpro for an excellent collaboration and first-class results. I am pleased to act as a reference for Anpro if other business leaders would like to find out more.
CEO
Branded Glassware design, manufacture and sales
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Organisational effectiveness through productivity and quality
Anpro's team worked closely with our managers in a practical "hands-on" approach to support us in implementing organisational changes. Your methods have included:
· Providing improved tools and techniques for planning & reporting
· Introducing concepts and methods for productivity management
· Process improvements & process orientation of the organisation
· On-the-job training & coaching of team-leaders supervisors & managers
· Goal-setting techniques & team-building workshops
· Introduction of continuous improvement
mechanisms
· Project management methodologies.
Anpro's approach is radically different than that normally associated with "management consultants". This collaborative approach ensures real acceptance and ownership within our organisation, which is critical in securing continued benefits and results after the project is over.
Operations Director
International Dairy Produce Group
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Creating
a World Class Supply Chain Organisation
"Our business supplies industrial
enterprises and wholesale distributors at any time with over 34,000
stock lines as well as specialist products and applications.
After Anpro’s in-depth analysis work
- firstly on our logistics centre and thereafter on our total Supply
Chain efficiency we started up an implementation project with the
ultimate objective of creating a world class Supply Chain operation.
Anpro has had a big influence in creating the positive bottom line
results and also had a big positive impact of the speed and focus of the
implementation.
We are currently ready to launch phase
II and expect as with the phase I a significant impact on our bottom
line result with the help from Anpro.
Your project leader has dealt with
these challenges exceptionally well. I would especially like to
emphasise the way the consultants have approached the organization and
enabled them to perform at their utmost. The energy, people-focus and
program-specific expertise provided by Anpro has been first-class."
Financial Director
International Supplier of Industrial Components
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An Integrated Management Operating System
To my great satisfaction I can now conclude that the project has been a success. We have increased machine utilisation and our start-up efficiencies. We have created a focus on wasted resources and we have made noticeable progress managerially, with managers at all levels going though a process to agree values and standards. This has created a shared understanding of the company's foundations and perspectives into the future. We have developed metrics and follow-up tools to track labour cost-effectiveness, waste, maintenance costs etc as well as developing a set of KPI's (Key Performance Indicators), which are the basis for global planning of the whole business.
This gives me an opportunity to thank ANPRO and its consultancy team. In a positive and goal-driven collaboration with our managers, you have successfully implemented the project, generating tangible bottom-line results, and achieved an increase in our plant capacity and availability, which our ever-growing market requires.
Manufacturing Director
Bulk liquid processing
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Feel free to contact us at any time with
questions or feedback.
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